Customer Support Specialist (English/German/French)

SupportYourApp
Job Overview

SupportYourApp is looking for a talented, goal-oriented, punctual, diligent, committed and decent person to join us as a Customer Support Specialist to provide high-level quality support for outstanding IT projects.

Requirements:

  • Fluent English (French/German as a 2nd language will be a great plus)
    Analytical & Research Skills
    Customer oriented and responsible attitude
    Stress resistance

Will be a plus:

  • Experience with CRM systems/SaaS
    Experience with native speakers
    International exchange programs participation
    Customer service skills and experience

What You’ll Be Doing:

  • Resolve basic to complex support issues for customer inquiries received via omni-channel support (emails, live chat)
    Become a product expert and provide documentation updates to our knowledge base
    Ensure customers’ satisfaction

We offer you:

  • Flexible or fixed schedule
    Amazing atmosphere and awesome office (feel it! https://jobs.dou.ua/companies/supportyourapp/photos )
    Decent salary in USD
    Great management with no bureaucracy
    Paid intensive training and trial period
    Good bonuses for referring friends (referral program)
    Coffee, tea, candies, fruits
    Various sports events and teambuilding; part-compensation for SportLife membership

 

Apply NOW to be approved.

Who are we?

SupportYourApp is a leading customer support outsourcing company full of incredibly creative and hardworking individuals. Our employees thrive in situations that require flexibility, adaptability, and speed. We’re motivators, go-getters, and we’re constantly seeking out ways to improve our processes, our services, and ourselves.

Visit our website: http://www.supportyourapp.com/

Check us on Facebook: https://www.facebook.com/supportyourapp/

 

Job Detail
  • Career LevelManager
  • ExperienceFresh
  • Salary15000-20000 UAH
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