SupportYourApp is looking for a talented, goal-oriented, punctual, diligent, committed and decent person to join us as a Customer Support Specialist to provide high-level quality support for outstanding IT projects.
- Fluent English (French/German as a 2nd language will be a great plus)
Analytical & Research Skills
Customer oriented and responsible attitude
Will be a plus:
- Experience with CRM systems/SaaS
Experience with native speakers
International exchange programs participation
Customer service skills and experience
What You’ll Be Doing:
- Resolve basic to complex support issues for customer inquiries received via omni-channel support (emails, live chat)
Become a product expert and provide documentation updates to our knowledge base
Ensure customers’ satisfaction
We offer you:
- Flexible or fixed schedule
Amazing atmosphere and awesome office (feel it! https://jobs.dou.ua/companies/supportyourapp/photos )
Decent salary in USD
Great management with no bureaucracy
Paid intensive training and trial period
Good bonuses for referring friends (referral program)
Coffee, tea, candies, fruits
Various sports events and teambuilding; part-compensation for SportLife membership
Apply NOW to be approved.
Who are we?
SupportYourApp is a leading customer support outsourcing company full of incredibly creative and hardworking individuals. Our employees thrive in situations that require flexibility, adaptability, and speed. We’re motivators, go-getters, and we’re constantly seeking out ways to improve our processes, our services, and ourselves.
Visit our website: http://www.supportyourapp.com/
Check us on Facebook: https://www.facebook.com/supportyourapp/