Delivery Manager

Wyzoo
  • Post Date: 02/04/2019
  • Apply Before: 02/05/2019
  • Applications 1
  • Views 118
Job Overview

Wyzoo is a decision enablement and decision management technology company, focused on helping clients improve their marketing results. We deploy human intelligence, assisted by machine learning, to make the complex marketing and technology world easy, transparent, and ultimately more profitable. Some of Wyzoo’s capabilities:

  • Professional services / BI
  • We identify and map marketing decisions
  • Generate marketing intelligence
  • Predictive modeling
  • Customer segmentation / audience selection

Working with us is working with a team who understands marketing challenges and enjoys helping clients with the heavy lifting. We approach our work seriously, but like to laugh along the way.

Now we’re looking for Delivery Manager to help to ensure the successful completion of all assigned projects. The Delivery Manager plays a key role in a cross-functional team supporting clients and internal teams to ensure delivery quality.

Requirements:

  •  Experience in effectively managing workflow of multiple projects resulting in accurate and timely project completion.
  •  Striving to attain delivery timelines that exceed customer expectations.
  •  Ability to regularly identify and communicate improvement opportunities and recommend upgrading service levels.
  •  Background in production team supervision, training & development; enhancing their growth & development and adherence to     company standards and best practices.
  •  Excellent command of English both writing and speaking

Responsibilities:

  • Confer with Sales and Solution Advisors to establish production priorities as described by account management through documentation within the appropriate systems.
  • Maintain oversight of production and billing cycle schedules.
  • Communicate status, issues, problems, and feedback to stakeholders and teams.
  • Develop and implement operating methods and procedures designed to eliminate errors and improve quality and efficiency.
  • Proactively pursue and resolve delivery issues before team or client is impacted.
  • Work with relevant stakeholders to develop short term objectives to achieve longer-range objectives.
  • Drive and ensure up-to-date production documentation materials for designated accounts is maintained.
Job Detail
  • Career LevelMiddle
  • Experience1-2 years
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